We have a 07-day exchange policy, which means you have 07 days after receiving your item to request a exchange.
To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a exchange, you can contact us at customercare@gripindia.com. If your exchange is accepted, we’ll send you a exchange shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
If you want to exchange the parcel then send back this parcel to our address (our address is mention shipment label) and send a courier copy to us by mail after receiving the parcel we will send the product to you.
You can always contact us for any return question at
customercare@gripindia.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
Now Reverse pickup facility available and only exchange done by us.
Mail ID – (customercare@gripindia.com)
Refunds
No refunds are done by us. Only exchange of the product is done.